Skip to content
  1. Shipping is free in Ireland and EU over €70. International shipping is on a sliding scale: €45/ €35/ €25 and free over €200

US Shipping and Tariffs

For 20 years we have offered free shipping to the US on orders over €70, and we have absorbed surging shipping costs for as long as possible to maintain our free shipping policy. However this has become unsustainable for us in the last year. In order to be able to ship to the US and have your orders reliably and swiftly delivered we can now only ship using FedEx. We are introducing the following tiers for shipping, however we will still subsidise the cost of shipping in proportion to order value:

  • Orders up to $100 in value: $45 FedEx Shipping Charge
  • Orders from $100 to $150 in value: : $35 FedEx Shipping Charge
  • Orders from $150 to $200 in value: : $25 FedEx Shipping Charge
  • Order over $200  Free shipping with FedEx

Detail Explanation of Shipping Changes

Since the removal of the ‘de minimus’ exemption for small imports of goods into the US in August of 2025, all online orders from the EU to the US have been subject to tariffs payable to US Customs and Excise. Please note that, though the tariffs on importers were ruled unconstitutional by the US Supreme Court and hence reversed, these are not the same as the tariffs on small online orders, which are still in place. 

As a result of this every package we send to the US requires the customer to pay a tariff of at least 15%. Sometimes it is higher. It seems to be somewhat at the whim of US Customs. The carriers that bring the parcel into the US, whether that is the postal service or a third party like FedEx, DHL etc. must pay the tariff on the customer’s behalf before the parcel can enter. In turn that means that the tariff must be included in our price and transferred to the carrier before they will ship. 

In addition to paying the actual tariff (say 15% of the value of the goods) FedEx also charges an additional  $15 ‘processing fee’, just to pay the tariff to the US government. The FDA may also stop, delay or examine a package. If they do this (and it happens to quite a large proportion of shipments) they charge an additional $25. Every parcel attracts between $15 and $40 in extra ‘processing’ charges because of tariffs and this does not include the actual shipping costs and the tariff itself.

It is significantly cheaper to send parcels with the postal service, however USPS no longer directly accepts parcels with tariffs due, and instead the parcels are handed off to one of three 3rd party services in the US. These services are not very reliable. On average, delivery times by post to the US have gone up from 5 to 7 days in 2025 to 3 weeks in 2026. Furthermore 30-35% of postal shipments to the US are now returned to us, meaning we then have to ship them again. In short, postal services are now so slow and so unreliable that we have decided we can only ship with reliable carriers like FedEx.

 We regularly evaluate our shipping options to keep costs as low as possible for you. Thank you for your understanding in these difficult circumstances. It is our hope that in time a more consumer-friendly process for small businesses shipping to the US will be emerge.